PayPal Account Manager Large Enterprise Commercial 

United Arab Emirates, Dubai 

280007152

This job will use your specialized expertise to identify issues, recommend best practices, and lead functional projects. Your contributions will result in business or process improvements within the function.

Essential Responsibilities:

• Identify and recommend best practices for business improvement.
• Lead functional projects and programs.
• Analyze business trends to inform decision-making.
• Collaborate with internal teams to drive improvements.
• Monitor and report on account health and performance.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Lead and manage a team of Large enterprise account managers
• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for both partners and PayPal.
• Drive revenue retention, upsell, and cross-sell opportunities and exceeding KPIs.
• Manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Monitor and enhance account health, proactively identifying and mitigating risks to partner success
• Advocate for partner needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Oversee ongoing partner operations, ensuring seamless onboarding, integration, and a positive exceptional experience.
• Anticipate future partner needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Build and maintain strategic relationships with partners, driving alignment with PayPal’s solutions with their goals.
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

Minimum Qualifications:

• Minimum of 7 years of relevant work experience and a Bachelor's degree
• Relevant experience in in account management, ideally within payments, technology, or financial services industries, with a focus on driving growth and retention.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and partner needs, to shape and refine strategic account initiatives.
• Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align partner goals with solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and provide necessary report on operations and other activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Our Benefits:

Any general requests for consideration of your skills, please