JPMorgan CIB Production Management - Equity Derivatives Vice President 

United Kingdom, England, London 

278345678

Job responsibilities

• Serve as a senior team member collaborating across various technology and business functions to ensure comprehensive application or infrastructure service delivery, supporting the firm's successful business operations.
• Execute policies and procedures that ensure operational stability and availability.
• Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools.
• Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration.
• Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
• Provide daily technical expertise and operational support to ensure maximum production stability for Front Office and Middle Office applications.
• Support applications throughout the entire trade lifecycle, including algorithmic trading, trade execution and booking, market data, and risk management.
• Build collaborative relationships with other members of the Production Management team across different regions and within the organization as needed.

Required qualifications, capabilities, and skills

• Experience troubleshooting, resolving, and maintaining information technology services.
• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud.
• Proficient in observability and monitoring tools such as Geneos, Graphana and Dynatrace.
• Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework.
• Familiarity with equities and derivatives products and its related lifecycle and booking process and high level impact to Risk and Pnl.
• Experience in supporting sales and trading, as well as risk and trade management platforms.
• Proficient in SQL and stored procedures, with experience in Sybase and Oracle databases.
• Knowledgeable in UNIX, with a preference for Linux experience, and capable of troubleshooting performance and business-as-usual (BAU) issues.
• Understanding of the FIX protocol and ability to trace orders across components.

Preferred qualifications, capabilities, and skills

• Experience with Scripting or development experience in Perl, Python, or Bash.
• Experience with Software and business systems design, analysis, development, and support.