Amazon Support Engineer UAE National Ops Tech 

United Arab Emirates, Dubai 

277336720

This is your chance to make history.
As an IT Technician, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams to implement and maintain infrastructure elements. You will represent the ‘face of IT’ to the Business and you will thrive in providing world-class service to our customers.You will be a key part of a multinational diverse team, thrive in delivering high-quality results and always be on the lookout for improvements.· Day 1 opportunity – You will be joining a team that is responsible to what happens after the customer clicks “buy”.
· Opportunities for growth - You will have the opportunity to influence and shape the direction of our services.
· You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest.
Key job responsibilitiesThe extent of your responsibilities will include but not be limited to:· Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon polices and guidelines.
· Installation, maintenance and support of IT equipment
· Asset and Inventory management.
· Liase with 3rd party vendors and suppliers to ensure efficient asset management.
· Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards.
· Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance.
· Providing technical support/input to site and team projects and initiatives.
· Conducting end user equipment trials and testing.
· Providing assistance to senior engineers as required
. Working in shifts (including weekends) and supporting occasional changes in working hours.

• UAE National Family book a must
• 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• Experience troubleshooting integrated and interdependent computer systems
• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• Experience in a dynamic environment with a high degree of customer service