SAP Application Owner SAP Technology Applications 

Hungary, Pécs 

276173573

The Role:

You will plan and drive various projects to optimize how ECS operates the various SAP solutions. With a team of technical experts you will increase the efficiency and quality of Cloud operations for some of our Netweaver and Non-Netweaver applications. Our partners andproduct related issues requiring advanced troubleshootingProduct Development, you will also drive standards e.g. regarding configuration, parameters and performance

You support a continuous release governance and follow up on eaintenance eventsof deployed software version.

For operations cases causing severe customer issues you will also contribute to Problem Management and Root Cause Analysis activities. You will also focuson designing and conducting knowledge

What you bring:

• Cloud Mindset and previous work experience in a team running SAP technology based systems on a large scale - Experience in ITIL and IT Service Management processes such as Incident Management, Monitoring, Change Requests. Experience in creating and analyzing Root Cause Analysis (RCA) reports
• Deep understanding of the SAP application technology both on Operation system level as well as inside the SAP system. Including system architecture, software updates/upgrades, performance optimization, system configuration, user management, monitoring etc.
• Creating and reviewing technical concepts, being able to summarize technical concepts for wider audiences. Experience in creating decision proposals as well as technical concepts, such as Knowledge Base Articles, Wiki pages, BLOG entries etc
• Project Management and Product Owner experience preferably in SCRUM based environments.
• Communication with customers on technical and operations topics, ability to handle escalated customer cases.

You should have very good analytical and solution-oriented thinking as well as very good communication, presentation and networking skills. Working effectively in international and virtual teams should be something you are used to do. This position also requires you to communicate fluently both in English and German language.

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