Communicating and working daily with local P&O team and other service teams to guarantee high-quality and timely HR administration work
Serving as the first tier interface between P&O and GBS back office on C&B relevant topics, and as site representative to coordinate with local authority on specific topics if needed
Coaching junior colleagues to handle daily operation services, especially for special cases
Tracking service and product KPIs in daily work and implementing continuous improvement action
Providing internal/external reporting and audit support
Further engagement in business projects
Your defining qualities
Bachelor's degree or above
Fluent in speaking and writing English
5+ years of HR-related operation working experience in large-scale companies, especially payroll-related experience
Experience in HR lifecycle service delivery and HR service process-oriented mindset
Understanding of HR technologies such as advanced Excel, PowerBI, UIpath, etc.
Project management experience
Good team player with customer service mindset
Result-oriented
Strong communication skills
Logical thinking ability
You'll benefit from
Diverse and inclusive culture, doing the work you like with people who appreciate it
Systematic career development platform, various training courses, and online learning resources for you to help you tailor your growth path based on your strengths
15 days+ annual leaves, with additional benefits such as Christmas leave
Generous benefits package, long-term care corporate annuity plan, flexible allocation of commercial insurance, employee stock sharing matching plan for mutual growth, etc.