Hands-on software engineering experience in a large-scale environment, with experience focused on Application Support Engineering.
BS degree and equivalent experience or higher in CS or related field.
Coding knowledge in Java, Scala and frameworks related to Java.
Good understanding of SQL.
Skills and experience in monitoring, alerting, fault analysis, and automation.
Preferred Qualifications
Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams.
Analytical problem solver who flourishes with data collection, analysis, and strategic decision-making based on quantitative results.
Possesses strong critical thinking abilities to solve complex problems with innovative solutions. Incident management and experience in RCA of technical issues.
Strong teammate who furthers collaboration; Excellent social skills.
Good knowledge of RDBMS, PL/SQL and NoSQL, Unix Shell Scripting and AWS.