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Tesla Asset Management / Operations Coordinator Supercharging Netherlands, North Holland, Amsterdam 269844373
06.04.2025
What You’ll Do What You’ll Bring
- Diagnose and resolve asset related issues based on customer feedback, site hosts feedback and social platforms to ensure an excellent charging experience for our customers
- Work with internal teams and external partners to delegate tasks, set deadlines, and follow up to ensure issues are resolved in a timely manner
- Dive deep into the issues, understand the underlying causes, and implement long-term solutions to prevent future challenges
- Manage budgets, oversee purchase orders, and perform invoice audits and approvals to ensure financial accuracy and compliance
- Monitor key metrics to spot potential issues and opportunities for improvement focusing on customer-facing details like arrival experience, app bugs, and trip-planning tools
- Work closely with Energy Service and Deployment teams to define and meet customer experience Service Level Agreements (SLAs) and drive improvements in customer feedback
- Bachelor’s degree or a minimum of 4+ years of hands-on experience in relevant fields such as operations, construction, property management, facility management, project management, real estate, or asset management. Experience in the charging industry is considered a plus.
- Energetic, diplomatic and you're a true team player, you’ll inspire positive project outcomes and drive results
- With a sharp eye for detail, you thrive in a fast-paced environment and can juggle priorities effortlessly
- You don't wait for issues to escalate—you identify them early and approach them with a creative, solution-driven mindset.
- You’re passionate about delivering exceptional customer experiences and communicating customer needs clearly to stakeholders
- Excellent written and spoken English, with fluency in at least one of the following languages: German, French, Norwegian, Swedish or Danish
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