HR Operations Administration:
- Execution of the HR Operations and acting as first point of contact for internal and external customers regarding pay and benefits, policies, and procedures.
- Resolving user’s issues relating to self-service or HR system in a timely manner. This includes, but not limited to, access issues, maintaining the staff hierarchy, providing audit data, resolving issues around authorizations and claims etc.
- Ensure that all queries receive a response within expected timescales and complex issues are escalated to senior members of the HR team as appropriate.
- Employees’ records are maintained accurately in line with applicable local laws and TAPI policies & practices.
- All enquiries, e-mails, correspondence, and telephone calls are dealt with in a confidential, professional, and timely manner.
- Ensure the confidentiality of records and the security of resources and equipment in the HR department.
- Review relevant HR documentation to ensure accessibility in line with current legislation, regulations, and practice.
Onboarding and Offboarding Processandother Employee lifecycle processes
- Check compliance with all pre-employment checks including medical, back-ground verification, statutory forms and other processes with relevant partners, references, qualifications and right to work checks.
- Liaise with Recruitment and Payroll teams to ensure accurate and timely processing of information relating to new employees, leavers, and contractual changes to deadlines.
- Effective delivery of the probation process for new starters.
- Coordinating for the communication of employee benefit package, ensuring current and accurate information is supplied to new and existing employees in a timely manner.
- Implementation of changes in employment terms, wages, or wage structure and / or any other employment condition/s in given HR system.
- Updating organization structure in HR system with coordination of HR Business partners.
- Updating Time and Attendance data for all TAPI sites. Administrator of Leave Management System.