Western Digital Warranty Service Operations Specialist 

India, Karnataka, Bengaluru 

266654025

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Warranty Service Operation
Oversee operations of multiple outsourced Service Operations providers and internal organization.
Resolve daily service operations related issues.
Ensures Logistics capability is in place to fulfill customer requirements in compliance with documented work instructions.
Perform reconciliations, validations and audits of warehouse inventory operations. Work closely with Management to implement corrective actions.

3+ year experience in a services operations support role.
Experience with logistics and inventory management, including identifying and implementing best practices.
Experience compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Experience developing specific goals and plans to prioritize, organize, and accomplish work.
Experience managing and maintaining positive external business relationships.International shipping experience required.
Excellent communication skills.Must be able to work in a fast-paced environment with dynamic priorities and demands.
Demonstrated ability to provide excellent customer service for both internal and external customers.Highly motivated to meet personal, team, and corporate goals.
Experience with ERP(SAP/Oracle) systems. Understanding of basic budget development and monitoring.Understanding of incoterms, HTS, DG, export/import requirements