Philips Customer Service Support Officer 

Turkey, Istanbul 

266309407

Your role:

•Creating a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.

• Receiving, monitoring, developing and dispatching service orders for service engineers.

• Acting as the single person of contact for exception and escalation of service orders for customers, consumers and service engineers (internal/external) in a professional matter (analysis, registration, communication and timely escalation)

• Forecasting, planning, analyzing and monitoring service execution for workforce utilization

• A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

2. University Degree,

3. Fluency in English,

4. Experience with Microsoft Windows and Office Software (Excel, Power Point, Word)

5. Experience with case management systems and related tools

Indicate if this role is an office.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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