The Traveler Interaction Center is our knowledge centre for Travel & Expense related topics, and it provides support to
What you'll do:
- Handling Travel & Expense inquiries from SAP employees
- Proactively interact with travelers to solve possible issues related to T&E travel planning and reimbursement
- Act as single point of contact regarding T&E topics for T&E Audit team and internal customers – SAP employees
- Drive change and improve the process.
- Monitor internal quality and ensure the completeness of T&E reporting
- Cooperate with GFS T&E Audit team to follow the standard in T&E procedures
- Educate SAP travelers about T&E tools, policies and procedures (organize and hold T&E info sessions)
What you bring:
- Advanced English (minimum upper-intermediate);
- Customer support experience is an advantage
- Understanding of a shared service center concept
- Knowledge of MS Office
- Knowledge of SAP FI module an advantage
- Knowledge and experience in the Travel and Expense process an advantage
- Finance/Business Administration/Accounting degree is preferre
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.