Philips Technical Account Manager - Software & 

Canada, Ontario, Markham 

264083043

Technical Account Manager - Software & Solutions Delivery (Field-Based, Saskatchewan)

Your role:

• Serve as the internal advocate for the customer, helping to drive support in order for the customer to achieve their business objectives.
• Assist customers in solving point-in-time technical challenges.
• Act as a direct point of contact for the customer and account team to drive resolution of product and support issues and communicate within the organization to meet the customer’s needs.
• Deep understanding of assigned customers’ environment, maintain documentation, and leverage this information to ensure overall system health & optimum performance.
• Use technical acumen, solution expertise, and customer-facing skills to effectively represent Philips within a customer’s environment and drive discussions with senior leadership regarding incidents, trade-offs, and risk management.
• Provide advocacy and tactical technical advice to help plan, maintain, expand, and upgrade solutions using standard methodologies, and enthusiastically keep your customers’ Philips environments operationally healthy

You're the right fit if:

• You’ve acquired 2+ years experience supporting post-sales enterprise solutions using client/server architecture and experience in supporting clinical and/or health care applications a plus.
• Your skills include Extensive knowledge of medical imaging systems and HL7 messaging standards.
• You have 2+ years experience planning and implementing large software installations, or managing them after installation, or related experience.
• You have a Bachelor’s degree in science, computer science, engineering, economics, or equivalent experience and can work independently and are self motivated.

How we work together

This is a field-Based role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Canadian work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside inwithin commuting distance to Saskatchewan