SAP User Experience Researcher 

Canada, British Columbia, Vancouver 

262468957

What you bring:

• Conduct both evaluative and generative research to inform product direction and enhance user experiences.
• Design and execute research studies using methods such as interviews, surveys, usability testing, field studies, and analytics to uncover insights.
• Collaborate with product managers, designers, and engineers to translate research findings into actionable recommendations.
• Synthesize data and present compelling, user-centered insights to stakeholders in a clear and impactful way.
• Contribute to research roadmaps that align with product and business goals.
• Promote a user-centered approach within teams by advocating for best practices in UX research.
• Support efforts to democratize research, helping teams independently conduct lightweight studies when appropriate.

Requirements

• Bachelor's degree in Human-Computer Interaction, Psychology, Social Sciences, or a related field (or equivalent practical experience).
• 2–5 years of experience conducting UX research in a professional setting.
• Strong understanding of qualitative and quantitative research methods and when to apply them.
• Ability to analyze and synthesize data from multiple sources to uncover actionable insights.
• Experience working within agile or fast-paced software development environments.
• Excellent written and verbal communication skills, with the ability to present findings to various audiences.
• A collaborative mindset with the ability to work across disciplines and advocate for user needs.
  

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

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