JPMorgan Commercial Bank Business Management Fraud Associate 

United States, Florida, Tampa 

261844024

Job Responsibilities

• Support management of effective fraud strategies and policies across application, authorization, and authentication channels.
• Ensure compliance with fraud policies and controls within governance and change control procedures.
• Ensure optimal efficiency and effectiveness of fraud operations support.
• Design and execute suitable controls to balance risk with client experience.
• Build robust fraud strategies to maintain high performance levels and strong fraud detection.
• Work with product partners to evaluate new products and mitigate fraud risk with appropriate controls.
• Support strategic fraud initiatives and bank-wide projects related to fraud strategy and policy rules.
• Partner with the Data & Analytics team to improve data availability for analysis and strategy creation.
• Collaborate with Fraud Operations to manage fraud case volume, strategy changes, and trend mitigation.
• Communicate proposed strategies and deliver appropriate reporting and management information to stakeholders.
• Participate in bank-wide projects and interact with external vendors as a representative of the Fraud Risk Management team.

Required Qualifications, Capabilities, and Skills

• High attention to detail.
• Proven ability to multitask with a sense of urgency.
• Adaptability to new functional areas and concepts.
• Ability to manage changing and competing priorities.
• Strong analytical and communication skills.
• Proficiency in Microsoft Excel, including pivot tables, macros, and look-up functions.
• Strong proficiency with other Microsoft applications such as PowerPoint, Access, Visio, and Word.
• Ability to articulate, communicate, and influence senior executives confidently.
• Strong problem-solving, critical thinking, and decision-making skills.
• Experience or understanding of business processes.
• Self-motivated and driven to achieve targets and deliverables.