Role Description
The role would involve absorbing some considerable technical Quality expertise to enable delivery of the following typical projects:
- Assist client engagement teams with their Quality and Risk Management questions and issues, to enable the teams to deliver exceptional client service within EY’s Quality and Risk Management framework
- Help promote Tax Quality initiatives across the business units, including providing local awareness and training
- Prepare Tax Quality update comms for distribution to TTT teams
- Assist with internal Quality Reviews in TTT, including on remedial actions required
- Participate in other internal Quality Reviews
- Conduct additional engagement compliance testing to better gauge the risk managed by our engagement teams
- Assist with the assessment of new service offerings, including technology tools
- Ensure our policy and guidance for TTT services is kept up to date, including our portfolio of pre-written engagement agreements, scoping and terms and conditions for TTT services
Personal Qualities
This role needs someone who:
- Has a keen interest in technology and its use within the tax environment.
- Has the ability to quickly take on new tasks, develop new skills and learn technical matters
- Has strong analytical and project management skills, with the ability to identify areas of risk
- Shows a keen attention to detail and focus on quality
- Has good interpersonal and communication skills (verbal and written) and is able to deal tactfully with the many partners, directors, senior managers and other staff across the Region
- Is well organised and methodical with good process and project management skills
- Has the ability to exercise confidentiality and discretion on sensitive matters
Experience/ Qualifications
- A Manager (Level 3)
- Excellent IT/Technology skills eg proficient in Word, Excel, Powerpoint, Outlook, Sharepoint, Power BI
- Knowledge of Quality and Risk Management/Compliance would be an advantage, but is not essential as full training will be given
Knowledge of the overall technology environment and TTT Tax practice work would be an advantage, but is not essential