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JPMorgan Executive Assistant Global Research 
Zambia, Central Province 
260352391

14.09.2024

As an Administrative Assistant in Global Research, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You bring years of experience while being very adaptable, and welcoming change. You will also need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. You should have excellent interpersonal skills, attention to detail, quality focus, possess a “can-do” attitude, high energy, and flexibility to a high-paced environment.

Job responsibilities:

  • Manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally, as well as handle all associated logistical aspects.
  • Work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude.
  • Handle telephone coverage with ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner.
  • Coordinate travel arrangements (including air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers.
  • Process invoices and travel & expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.
  • Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks

Required qualifications, capabilities, and skills:

  • Minimum of 3 years’ experience in an Administrative Assistant role in financial institutions
  • Strong inter-personal and partnership skills, i.e. develop relationships with peers, clients etc.
  • Open to take on increased and/or new responsibilities at any time
  • Tactful and good judgment in confidential situations and proven experience interacting with senior management
  • Ability to adapt procedures, processes, and techniques to the completion of assignments
  • Excellent telephone etiquette and experience in calendar management
  • Fluent in verbal and written English and Chinese