Rapid7 Lead Technical Readiness Engineer 

United States, Massachusetts, Boston 

255826557

In this role you will:

• Scope the full set of content/programs required to address the needs of our technical go-to customer teams to ensure a deep understanding of Rapid7’s products, services, and value propositions relevant to their respective roles.

• Partner with our technical teams (Solution Engineering, Technical Account Management, Support) to develop readiness tracks, strategies, and systems, including enablement, product certification, and access to demo environments

• Develop upskilling strategies for technical Moose, helping them grow technically and professionally to stay sharp on the latest technologies and industry trends across cybersecurity.

• Collaborate with LOB and cross-functional teams to create relevant, role-specific content focused on “what’s in it for the customer?”

• Define technical readiness success metrics and SLAs, establishing insight into the time, depth, and methods required to provide incredible experiences to our prospects and customers.

• Recommend approaches to leverage technology to enhance the enablement experience and consistently find ways to ensure enablement is consumable, efficient, and effective.

The skills you’ll bring include:

• 5+ years experience in sales enablement, solution engineering/support enablement or a related field (including solution engineering / product management)

• Strong knowledge of technical learning pathways, and the content, systems, and processes required to develop/coordinate Subject Matter Experts at scale

• A passion for educating others in security-related topics and problem solving

• Ability to marry art and science to articulate the ROI of each training initiative

• The ability to work well with cross-functional stakeholders, actively listening and collaborating to define and solve multi-organization problem setsf

• Understanding of the security ecosystem, as well as the components of a successful technical selling motion

• Humor, high emotional intelligence, humility, and true team player mentality

• Experience working in cybersecurity is preferred but not required

• Work in a fast-paced, rewarding environment with tight deadlines and minimal supervision that demands high quality, creativity, and consistency