Accountable for the on time and in full execution of digital content across .com and app, including the personalization of key content touch points.
Responsible for the implementation and tracking of success KPIs to ensure implementations are optimized based on results and insights.
Manage a department of 5 - 10 team members. Create a supportive work environment in which employees are coached, trained and provided with career opportunities through development.
Continuously monitor and evaluate team workload and organizational efficiency with the support of data and team feedback and make appropriate changes to meet business needs.
Represent market demand for content publishing with Global Product Ownership, IT Operations and Consumer Experience. Drive prioritization and implementation of demands to achieve maximum business impact and efficiencies through automation.
Build a stream around transactional content, where Content Publishing has a leading role, connecting across Digital Consumer Operations functions, continuously driving optimizations against a clear KPI framework.
Define optimization and rollout requirements / success criteria for new systems, tools, and content elements. Ensure operationalization.
Build an end-to-end knowledge base on .com and app around content execution and consistently maintain after the rollout of new optimizations.
Key Relationships:
Market teams
Global Digital Activation
Global and Brand organization – including BUs
Global Product Ownership
Experience and Design
Knowledge, Skills and Abilities:
Good communication skills, comfortable presenting to stakeholders at various organizational levels both in person and remotely
Ability to autonomously spot and drive opportunities from concept to creation
Ability to handle ambiguity and untangle complex situations into actionable activities
High resilience and solution-oriented attitude
Affinity with the Brand Marketing content delivery needs, solutions, and processes
Hard-Skills
In depth knowledge of technical and creative aspects of digital and mobile
Expertise with enterprise-level platforms and technologies
People management experience
Strong project management skillset
Expert knowledge of digital IT products and capabilities
Fluent in English both verbally and written
Requisite Education and Experience / Minimum Qualifications:
Degree with focus on Business Administration, Communication or IT or related areas, or equivalent combination of education and experience
7+ years direct-to-consumer experience
4+ years in a leading role in an online consumer-facing high-transaction environment
Experience working with stakeholders and experts at various seniority levels
Experience/involvement in working in and understanding of the adidas Brand Marketing organization is a plus