Boston Scientific Call Center II - 2nd Shift 

United States, Minnesota, Arden Hills 

252451277

Shift Hours: 11:00 AM -7:00 PM Sun-Thursday OR 11:00 AM -7:00 PM Saturday-Thursday

Your responsibilities will include:

• Triage and respond to external customer and sales rep calls though 1-800-CARDIAC and 1-800-CARDREP.
• Send messages from internal/external customers to the BSC sales force by pagers, cell phones, home phones, etc.
• Escalate and close pages via backups, if required.
• Maintain a professional presence in all situations by asking and providing information per procedures.

Required qualifications:

• 1 Year with Associate in Arts degree/diploma, or an equivalent combination of education/work experience

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.