SAP Senior Project Manager - Adoption Services Centre 

India, Karnataka, Bengaluru 

252072256

Delivery Execution

• Participate in planning activities and oversee the delivery of multiple projects in ANZ.
• Translate generalised customer business goals and objectives into concrete program strategy and tactical plans
• Evaluate complex situations accurately and identify viable solutions that create a successful outcome for the customer
• Oversee the development of proposals and requests for proposals associated with the program.
• Work on complex problems where analysis of the situation or data requires an in-depth evaluation of various factors to achieve the best results.
• Work closely with the Market Unit Delivery Organization, Program Sponsors and Program Review Boards to facilitate decisions necessary for program delivery
• Resolve political, resource, budgeting, change and legal issues affecting the program
• Escalate early issues about the projects/program to Regional Delivery Head and Account management
• Proactively manage program stakeholder satisfaction to position and secure customer references and success story

Delivery & Program Coordination

• Should be able to proactively transact with the project managers for any delivery support required and provide appropriate guidance and solution recommendations
• Serve as mentor/advisor/decision-maker to project managers on complex programs for issues related to corporate politics, external politics, client relations, project quality and project risks
• Play as a bridge between the onsite delivery management teams and remote teams for any project-related support issues demonstrating higher levels of responsiveness and flexibility
• Work with the various stakeholders like Solution Area Hubs organizations to ensure the project fulfilment on time, address any resourcing-related issues, and facilitate meetings to address critical project management topics
• Participate in Bid (Market Unit Alignment, Partner Costs, Effort optimization, Project Management, Risk Management) during the engagement lifecycle to assess the delivery risks, risk management discussions and provide any value-added pointers to manage the same.
• Initiate bid to delivery handover to project managers during the opportunity conversion phase and perform required orientation to the onboarding teams
• Be the first point of escalation contact to the remote project managers and facilitate or hand over to the right stakeholder to resolve the situation.
• Evaluate offshore partners and perform due diligence alongside fulfilment functions to address resourcing needs of the projects starting in the region.

Engagement Co-ordination

• Work closely with the ASC Engagement Manager during the opportunity phase.
• Work closely with the ASC Engagement Manager & Market Unit Services Sales team to provide deal execution support during the opportunity lifecycle and enables the field teams about ASC’s services and capabilities.
• Define and propose the right mix of onsite, near shore and offshore service components with a focus to increase the winnability of the bid.
• Position the value proposition of ASC’s remote delivery capabilities and drive the adoption of factory portfolio of services including committed cost / fixed fee services.
• Represents ASC organization in the market unit’s deal quality and risk reviews, bid council etc., along with the Engagement Manager and provide critical inputs for bid approval.

SKILLS AND COMPETENCIES

• Excellent understanding of SAP solutions and of the consulting business processes and functions
• Highly developed business acumen
• Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests
• Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets
• Knowledge of the strategic and operational issues of the project management business unit
• Demonstrated ability in managing internal and external client expectations on program requirements and deliverables
• Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping
• Adaptability and flexibility to manage deadline pressure, ambiguity and change
• Exceptional leadership, organisational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members
  

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Master’s degree, preferably in commerce, engineering, information technologies or MBA
• PMP certification and /or other industry and project management certifications is an additional plus
• PMM methodology Certification and Active Methodology
• Experience in handling SAP projects and working with SAP’s activate methodology
• 10 years of project management experience in large-scale, high-risk, or strategic projects/program
• 3 – 5 years of supervisory or coaching experience in teambuilding and leading teams
• Demonstrated experience leading cross-functional teams within a formalized methodology
• Demonstrated experience in managing issues, scope and quality while bringing projects to successful completion within the cost and time requirements
  

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