Amazon Trilingual Technical Translation Specialist 

Ireland, Dublin 

251574058

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies.We are seeking people with strong Japanese/Korean/Mandarin and English language skills. Understanding AWS service basics and general IT technical terms, you will need to translate documents from English into Japanese/Korean/Mandarin, create Japanese/Korean/Mandarin subtitles for short videos, and streamline our localization and translation processes.Every day will bring new and exciting challenges on the such as:
● translating public and internal documents.
● creating Japanese/Korean/Mandarin subtitles for short videos.
● performing live translation between English and Japanese/Korean/Mandarin for internal video and audio conference calls.
● translating training material for our support teams.
● translating knowledge-base documents from Japanese/Korean/Mandarin into English.
● reviewing the English language quality of internal communications within our support ticket system.
● delivering English communication training to our support teams.
● translating notifications and announcements sent to our Japanese/Korean/Mandarin customers.
● promoting our documents and videos on social media.
● grading English examination results of hiring candidates and employees.
● leading of an initiative to evaluate systems to assess the English language skills of hiring candidates.● contributing to the overall improvement of the customer experience from a local language support point of view.
A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Dublin, D, IRL

● Strong Writing and speaking English skills and Japanese/Korean/Mandarin
● Bachelor's degree or equivalent level of knowledge acquired from relevant job experience
● Job-related experience with the translation between English and Japanese/Korean/Mandarin
● Excellent oral and written Japanese/Korean/Mandarin communication skills
● Ability to quickly learn technical terms for utilization in translation activities
● Having strong multitasking skills
● Streamlining job processes when needed
● Having a strong customer focus

● Experience working as an engineer or an agent
● Experience creating external technical documentation
● Live translation and interpretation between English and Japanese/Korean/Mandarin
● Experience working with customers
● Experience in identifying and implementing improvements to operational proceduresOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).