Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
- Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
- Follow and enhance the scrum practices for continuous team processes improvement
- Collaborate with the Business Analysis team for producing estimates and agile delivery plans
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Hands-on practical experience in system design, application development, testing, and operational stability
- Proficient in coding in one or more languages
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
- Demonstrates strong understanding understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Handson experience in ServiceNow platform implementation preferred; off-platform development experience welcomed.
- Experience implementing workflows, flows, business rules and scripts, including client scripts, fix scripts and schedule jobs
- Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly with excellent analytical, debugging and problem solving skills. Experience should span writing custom widgets, tool navigation, configuration and scripting.
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
- Experience implementing the Service Portal on ServiceNow (preferred).
- Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.