Truist Senior Network Infrastructure Engineer 

United States, North Carolina, Raleigh 

250109487

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
2. In this capacity, oversees others who perform programming and debugging activities.
3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
4. Provides technical consultation on extremely challenging or unusual situations.
5. May lead large, complex projects related to improving processes or support capabilities.
6. May engage and mange external vendors.
7. Interprets internal/external business challenges and recommends best practices.
8. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
9. Mentors less experienced teammates to build technical expertise.
10. May have people management responsibilities.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
2. Deep specialized and/or broad functional knowledge.
3. Sound understanding of business and organizational strategies and processes.
4. Ability to interpret internal and external business challenges and recommend best practices.
5. Ability to lead complex projects.
6. Sophisticated analytical skills and the ability to solve complex technical and business problems.
7. Ability to influence others at senior levels to adopt a new perspective.

Preferred Qualifications:

1. Master's degree or MBA and ten years of experience or an equivalent combination of education and work experience
2. Deep knowledge and experience in software support or development
3. Banking or financial services experience

Ability to mentor/support junior level engineers

5. CISSP or other Security certifications (e.g CCNA security, GSEC, etc.)

Recent management experience with Akamai (CDN and WAF) and Advanced DNS experience

Experience with certificate management

8. Network routing experience

9. Web proxy experience

10. Layer 7 troubleshooting experience

Up to 25 lbs.Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.