Honeywell Lead Cust Exp Specialist 

United States 

248261479

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

• Processing Returns
• Customer Invoicing
• Deliver Forecast Reports
• Administrative Support
• Order Processing

• High School Diploma, or equivalent. Some experience in the field.

• Technical knowledge specific to Customer Service
• Good communication skills
• Good administration skills
• An ability to take initiative and work with limited direction
• SAP Reporting skills

• JOB ID: HRD249087
• Category: Customer Experience
• Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
• Nonexempt