Purpose & Overall Relevance for the Organization:
Drive Order book execution activities by ensuring sales demand will be fulfilled on time and in full. Ensure high level of customer service is provided while fulfilling an on-time delivery for all distribution channels to meet Go to Market dates. Maintain continuous follow up actions to achieve the required KPI targets.
Key Responsibilities:
- Analysis & reporting on order book status and product availability to ensure a high conversion of orders and on time fulfillment
- Action all system transactions in a manner that commits to adidas internal policy and procedures
- Ensures accurate order book actions take place on the system in a timely manner as per adidas internal process, (order receiving, allocation, de-allocation, DN creation, invoicing…etc)Controls allocation-run, validate stock shortage and other discrepancies and adjust orders based on the alignment with business
- Creates Delivery Notes as per adidas internal policy, and timely release to the warehouse based on agreed plan
- Overall controls the campaign and hard launch availability, make sure all the products are posted and according to the sign off plan
- Confirms deliveries to customers and shares posting reports and invoices. Raises to Account Manager in case of any issues related to orders, payment or delivery of goods
- Leads the posting process, make sure all the products are posted at the right time with right quantity, all the business needs are addressed in the posting
- Ensure monthly RFC net sales targets are fulfilled and any challenges are highlighted
- Represents OBF function output to internal stakeholders
- Support on project & process improvement initiatives of OBF processes
- Leads system testing and make sure to smoothly go live
- Participates in cross-functional S&OP meetings (Planning, Purchasing, Sales)
- Provides support during internal and external auditing
- On Time in Full KPI’s analysis and drive for improvement
- Other duties as assigned
Knowledge and Abilities:
- Bachelor’s degree from accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain or operations
- 2+ years experience in Operations/Logistics, and/or Customer Service, preferably in apparel/fashion/shoes industry
- Strong understanding and experience in operational supply chain process environment
- High analytical and follow up skills
- Having the ability to initiate and drive process improvement and enhancements
- Resilience and ability to meet critical deadlines with good planning and organizational skills.
- Outstanding interpersonal and communication skills to interact effectively and efficiently on different layers of the organization
- Good expertise in any ERP system
- Advanced excel user
- High degree of self-motivation & team play
- Knows how to work in a matrix organization
- English language proficiency: Upper-Intermediate is required (communication with global colleagues is expected)
- Ability to create and maintain an environment of diversity, equality and inclusion in the team
We offer:
- Official employment in accordance with the Labour Code of Kazakhstan
- Fixed salary + annual bonus
- Hybrid work schedule (remote format/work from the office)
- Flexible working hours (from 8-10:00 to 17-19:00)
- Medical insurance
- Partial meal compensation
- 40% discount on company products
- Corporate development programs (career opportunities in various departments of the company, including relocation to other countries)