Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting
Preferred qualifications:
Master’s degree in a management, technical, or equivalent practical experience.
Experience in the engineering field, including customer-facing roles.
Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions.
Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Excellent communication, presentation, problem-solving, and management skills.
Ability to communicate in French or German fluently as this is a customer-facing role that requires interactions in French or German with local stakeholders.