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Google Director YouTube Trust Safety APAC 
Singapore 
245543740

17.07.2024
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience in internet services, process improvement, or customer support.
  • 3 years of experience in managing, coaching, and developing a team with experience working in a crisis response environment.
  • Experience working in a crisis response environment.
  • Ability to work non-standard workweeks including on-call on weekends on a rotational basis.

Preferred qualifications:
  • Experience delivering customer experience against core metrics and process improvement.
  • Experience working in a fast-paced and constantly evolving environment.
  • Experience or demonstrated interest in content policy or anti-abuse operations.
  • Ability to build relationships with cross-functional partners.
  • Excellent business judgment, strategic and analytical capabilities, and ability to use data to drive strategy and business action.
  • Outstanding influencing and executive communication skills.