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JPMorgan Product Manager - Payments Senior Associate United States, Texas, Plano 244645430
31.07.2024
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Participate in the agile processes to help answer questions and remove impediments
- Build strong, cohesive partnerships with internal and external stakeholders and working effectively in a matrix organization
- Use data-driven insights to optimize for the product experience and workflows
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
- Strong verbal/presentation and written communications skills
- Ability to synthesize ambiguous customer needs into clear product requirements
- Possess technical depth to understand the internal and external system dependencies
- Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating; effective at working in a matrix
- Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations
Preferred qualifications, capabilities, and skills
- Understanding of Payments landscape
- Previous experience and proven success with tech innovation and digital transformation initiatives
- Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects
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