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DigitalTurbine Client Services Manager India, Maharashtra, Mumbai 244401663
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As a Client Services Manager, you will lead the onboarding process for new advertiser partners and oversee strategic management of key accounts. Your role involves collaborating with brand marketers on proposals, resolving technical challenges, and contributing to campaign development. You will work cross-functionally with internal teams to ensure exceptional service delivery for clients.
Responsibilities:
- Build and nurture client relationships throughout the entire account lifecycle, including onboarding, ongoing support, technical issue resolution, and performance reporting.
- Partner with Strategy, Client Services, and Technical teams to align on campaign goals and drive client success.
- Maintain daily communication with high-value clients to enhance account performance, ensure brand integrity, and manage escalations.
- Monitor, analyze, and optimize campaign performance metrics on a daily basis.
- Leverage your industry knowledge to deepen client engagement and drive business growth.
Qualifications:
- Minimum of 3 years of experience in digital account management, preferably within the mobile advertising sector.
- Strong analytical and quantitative skills with a data-driven mindset.
- Excellent written and verbal communication abilities.
- Collaborative team player with a proactive, high-energy, and goal-oriented attitude.
- Thrives in fast-paced, product-focused environments.
- Skilled at managing multiple tasks and priorities simultaneously.
- Adept at navigating complex stakeholder relationships and client communications.
- Fluent in English.
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