JPMorgan NextGen Workspace Senior Product Associate 

United States, Ohio, Columbus 

243967385

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Keeps up-to-date with industry best practices, emerging trends, and advancements in "at desk" endpoint technologies, including both hardware and software
• Fosters cross-functional collaboration by working closely with engineering, design, marketing, and stakeholder/supplier teams to bring the product to fruition
• Engages with various customer and business stakeholders to gather and analyze feedback, shaping product requirements accordingly
• Oversees the daily operations of development and product teams to ensure alignment with the delivery roadmap
• Manages risk by developing contingency plans and mitigation strategies to minimize technical debt and ensure audit readiness
• Prepares reports, documentation, and presentations to effectively communicate insights, findings, and recommendations as needed

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proven experience working with large enterprises and managing products involving multiple stakeholder groups
• Proficient in Agile methodology, with strong skills in planning, goal setting, and analysis
• Knowledgeable in Windows OS-based systems and associated management practices
• Experienced with technical tools such as Jira, Jira Align, Confluence, and possesses strong project management skills
• Skilled in roadmap planning, market analysis, feature planning, time and cost analysis, and enterprise release management
• Strong communication, critical thinking, and project management abilities
• Ability to manage multiple scrum teams' Book of Work, accurately refining and analyzing the backlog to maintain an up-to-date view of product tasks

Preferred qualifications, capabilities, and skills

• Over 2 years of experience in uncovering data insights and visualization, as well as designing and executing product experiments
• Background in end-user support to effectively address and meet the needs of SRE/Operations partners
• Willingness to challenge the status quo and push the team to deliver high-quality results
• Experience in managing hardware vendors