TA Contact Person: Katharina Semmler
Purpose
- Own the Transportation Performance for his/her assigned network.
- Manage a wide, parcel carrier portfolio across EU countries
- Drive major change initiatives in EU network (New DCs, Key City initiatives, Customer Choice Enhancements, Returns Flows, Stores and Launches)
- Enable new services to provide convenience and choice for our consumers
- Effective 3PL vendor management, being able to drive performance of external suppliers
- Uplift the overall Transportation Knowledge in the SCM and internal stakeholders
- Drive proper communication and engage in stakeholder management
Key Responsibilities:
- Drive parcel delivery network performance for EU, in alignment with strategic direction
- Actively manage the assigned EU parcel carrier portfolio with proper cadence and governance (WBRs/ MBRs / QBRs – ad-hoc escalations, if need be
- Improve transportation KPIs (OTIF, Speed, Sustainability, NPS and choices) for digital sales fulfillment channels (e-com, web, app, partner programs)
- Budget ownership of over a 30+ Million Euro annual spend (invoices paid for last mile)
- Improve the transportation network with better optimized cost, service, and reliability
- Help boost the sustainability vision of the company for the B2C / parcel network
- Enhance available consumer preference and convenience options
- Own the customer delivery experience and be customer centric in everything we do
- Deliver the speed agenda (Next Day / Same Day) for assigned EU network
Key Relationships:
- Initiate and drive discussions with cross-functional internal stakeholders, as well as external partners; to collect and consolidate input, anecdotes, issues, feedback, and insights to prepare, plan, align and deliver solutions
- Deliver execution of the aligned tactical / strategic initiatives
- Proactively manage stakeholders, build rapport, and manage communication
Stakeholders pertain (but not limited) to the following core functions:
- EMEA Supply Chain Management (DCs, product supply, order fulfillment, CS etc.)
- EMEA Market (all functions)
- External partners (carriers, solution providers and consultants)
- Global Operations (Global Transportation, Procurement. Digital, Strategy and IT)
- Corporate functions (e.g., legal, finance & performance management)
Knowledge, Skills, and Abilities:
Soft skills:
- Thinks Big and has a bias for action. Expected to plan, align, deliver, and improve
- End-to-end mindset with a holistic view of problems and opportunities on hand
- Have a ‘yes’, ‘can-do’ attitude. Is a believer that positivism goes a long way
- Has backbone, develops and constructively communicates his opinion, not scared to disagree, and yet commit. Seeks the best for the business always
- Operates at all levels. Owns analysis and deep dives, contributes to strategy making
- Solution builder with a creative mind and solid experience in delivering results
- Highly autonomous, and self-motivated. Acts like an ‘owner’
- Earns trust, both among his/her teammates and internal/external stakeholders.
- Does what he/she commits in due time, and dares to say ‘No’ when required so
- Engaging, open and perceptive to feedback and improvement
- Autonomous and capable of handling all-way communication (upward, lateral, and downward)
- Adapts well to change, perceptive and open to change, leads transformation efforts
- Solid presentation and storytelling skills
- Disciplined. Good at time management and organizational skills
Hard skills:
- Expertise on EU parcel carrier and last mile network, with suppliers, services, and consumer preferences for digital channels (app and web)
- Working experience with a Transportation Management and Optimization system (BlueYonder / NShift preferred)
- Advanced MS Office skills, especially Excel and PowerPoint
- Dives deep with proven data analytics skills, and gets his/her hands dirty
- Frugal. Delivers value, not ample meetings
- Cost conscious and financially literate
- Has experience in building and assessing Business Cases with scenario planning
Organization Cultural Fit:
- Works with an authentic and collaborative mindset.
- Values teamplay above all, respect all opinions but also, has courage to do things differently, innovate and deliver with integrity
- Sets and insists on the highest standards for his/herself
- Communicates effectively
- Good at prioritization, and is perceptive of business priorities
- Provides feedback to peers, and owns his/her development and performance
- Curious, open to learn & develop. Believes that continuous learning is the key to any successful career path
- Fosters a team culture that encourages trustful, open, and constructive discussion
Qualifications:
- A Bachelor’s degree from relevant departments of universities required. A Master’s degree and PMP / lean sigma certification preferred
- Minimum 3 years of relevant work experience in an advanced supply chain and/or transportation management environment (relevant consultancy included)