IBM QA Engineer 

India, Kerala, Kochi 

243383596

• Develop comprehensive test plans, strategies, and cases tailored for generative AI models and chatbot applications.

Functional Testing:

• Conduct end-to-end testing of chatbot workflows, including intent recognition, response accuracy, and edge-case scenarios.

Performance and Load Testing:

• Test the scalability and responsiveness of chatbot solutions under varying user loads.

Automation:

• Design and implement automated test scripts using tools like Selenium, Appium, or custom frameworks for chatbot interactions.

Collaboration:

• Work closely with developers, architects, and UX teams to identify and resolve defects.

Issue Reporting and Resolution:

• Track, analyze, and document defects using tools like Jira or Bugzilla.
• Collaborate with engineering teams to ensure timely resolution of issues

Required Technical and Professional Expertise
Experience:

• 5+ years in QA roles, with at least 1-2 years in testing AI/ML applications or conversational AI platforms.

Technical Skills:

• Proficiency in QA tools like Selenium, Postman
• Familiarity with NLP concepts and tools such as Rasa, Dialog flow, or Watson Assistant.
• Hands-on experience with testing REST APIs and webhooks.

Programming:

• Knowledge of programming/scripting languages like Python or Java for test automation.

Problem-Solving:

• Strong analytical and troubleshooting skills to identify and resolve AI-specific testing challenges.

Preferred Technical and Professional Expertise