Uber Sr Program Manager - Digital Experiences 

United States, West Virginia 

243175090

What you'll do:

• Take Ownership: Manage the program for the LATAM mega-region end-to-end, aligning closely with Uber’s strategic objectives.
• Be the Go-To Expert: Act as the primary contact for the leadership team, ready to provide insights on market dynamics, product performance, strategic decisions, program strategy, and execution across markets, as well as key program metrics, OKRs, and KPIs.
• Drive Collaboration: Champion strong cross-functional teamwork to enable swift and effective adoption of new global products, ensuring the customer's voice is always central to product design.

Basic Qualifications

• Versatile expertise in business strategy, technology, program management, and cross-functional leadership.
• A track record of leading high-visibility projects within large organizations.
• Passionate about improving customer experience, backed by a solid technical foundation, exceptional product judgment, and an innovative mindset.
• Excellent communication skills, capable of articulating complex ideas clearly and persuasively.
• Holds a Bachelor’s degree in Computer Science, Engineering, or similar experience.
• Brings a minimum of 8 years' experience in technology, consulting, operations, or similar agile, project-based environments, showing significant impact.
• Demonstrates leadership through vision, excellence, and the ability to inspire trust and collaboration.
• Committed to quality, customer-first thinking, and continuous personal and professional development.
• Proven track record in operational excellence, project management, and stakeholder management.
• Resilient, positive, and deeply customer-focused.

Preferred Qualifications

• You have an MBA or proven business strategy and analytical skills, particularly in data-driven decision-making.
• Your experience includes Customer Support, Automation, and/or Design Thinking.
• You're familiar with software development principles and flowcharts.
• Basic understanding of Generative AI tools.
• Knowledge of SQL, enabling you to leverage data more effectively in your decision-making process.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .