. Drives end-to-end TLS renewal and expansion for all Technology Lifecycle Services for Select.
. Drives end-to-end TLS renewal and basic expansion for Strategic and Signature accounts. New Opportunities and large expansion requires Field Sales support.
. Supports territory strategy and planning and contributes to the account planning process for assigned accounts
. Manages Technology Lifecycle Services pipeline across the portfolio • Opportunity identification for uplift / expansion and winback.
. Partners with extended IBM teams including Brand Sales Specialist, Deal Makers, Ecosystem Sales Specialist, Customer Success Managers, for client conversations
. Leverages a variety of sales tactics and tools when engaging with existing and new clients.
. Responsible for overall execution and closure of TLS Renewals
- Leadership and communication skills to foster strong partnerships
- Identification of upsell/cross-sell opportunities
- Manage the pipeline by consistently and accurately forecasting using the Technology Sales CRM system
- Proficient in objection handling, negotiation techniques, pricing and delegation.
- At least 5 years of working experience in IT infrastructure services sales.