Citi Group Business Risk Intermediate Analyst - C11 MUMBAI 

Malaysia, Penang, George Town 

242437385

Job Background/context:

This role is for a Quality Assurance reviewer on Safety & Soundness within Global Loan Operations and the

Key Responsibilities:

• Perform comprehensive Quality Assurance (QA) testing/reviews across all High-Risk Processes, ensuring timeliness of testing, delivery of results and metrics to Lending Operations senior management. Ensure loan transactions are accurately processed and authorized within stipulated Service Level Agreement
• Ensure loan documentation’s adherence to policies, guidelines and procedures as well as compliance regulations
• Report deficiencies on a timely basis to Loan operations stakeholders/management
• Engage with Stakeholders and ensure timely feedback loop
• Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
• Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
• Assist with remediation projects / initiatives and report on progress as required
• Assist with departmental projects / initiatives as requested
• Ensure timely escalation of operational risks incidents to relevant contact points

• A proven track record with at least 2 years of relevant loans/financial Operations quality experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and RegulatoryExperience and knowledge of end to end Institutional banking loan cycle and solid understanding of direct/indirect lending products and practices
• Knowledge of lending platforms like Loan IQand payments / reconciliation lifecycle preferable
• Exposure in reviewing credit agreements preferable
• Meticulous and analytical with understanding of basic accountingconcepts
• Ability to perform reviews or processes and identify issues/ gaps.
• Good written and verbal communication skills
• Ability to proficiently use MS Office products, particularly Word, Excel, PowerPoint
• Further risk related qualifications would be beneficial

Skills:

• Exhibit good written and verbal communication skills.
• Possess the ability to work with various Stakeholders and build and maintain effective working relationships
• Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint
• Strong analytical and time management skills, excellent attention to detail

Qualifications*:

• Bachelor’s Degree or higher preferred with at least 2 years’ experience in relevant domain
• Further risk related qualifications would be beneficial

*Candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies:

• Ability to multi-task and work independently
• Ability to work to tight deadlines as part of a team.
• Exhibit good attention to detail while focused on delivery.

Time Type:

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