Philips Senior innovation partnerships manager 

China, Shanghai 

241371118

You will help to standardize account and program management processes, matching the type of program to engagement archetypes whose deliverables you will closely monitor and track, all the while ensuring a high Innovation Net Promoter Score (NPS) and rapid program launch cycles.

Your Responsibilities

• Acting as the single point of contact, manage business one critical Clinical Partnership, encompassing one or more Innovation Programs, co-development (public-private partnerships, R&D), evidence generation and post market studies.
• Establish and implement an account plan and strategy together with external and internal stakeholders, achieving a targeted Innovation NPS and advanced joint innovation accelerator that capitalize on both parties strength,
• Ensure operational excellence in program management and end-to-end tracking, and timely completion. Conduct program management in a consistent manner according to a Strategic Joint Innovation Framework. Monitor, track and report out on program status.
• Help to ensure alignment across Businesses, Functions and customers to enable success in co-creation, while also ensuring that the Businesses remain empowered and accountable for Innovation Programs at those sites. Important stakeholders include but are not limited to Business R&D team, Clinical and Medical Teams, Commercial Account Managers, Business Leaders.
• Develop and drive productive long-term relationships with cross-functional stakeholders within Philips BUs and the customer at various levels across clinical and non-clinical departments
• Negotiate contractual agreements, coordinate and drive account.
• Help to evaluate Customer-pull (customer generated inbound propositions) and Philips-pull (Philips generated outbound propositions) requests for Innovation Programs according to customer and program selection criteria
• Cultivate and engage KOLs at strategic sites, driving Philips promotion, facilitating BU management with customers
• Uncover and systematically document customer insights and market trends that influence business decisions
• Leverage the partnership’s impact to build a strong image by, actively contributing promoting partnerships internally and externally, coordinating with BUs, regions and MO to ensure the right stories are reaching the right audience and delivering case studies, webinars and other external activities with regional and global Philips comms

Knowledge, Skills & Experience

• Master level (MA, MSc, MBA) or PhD preferred in relevant area
• Has at least 7-10 years business experience, preferably in business-development, account management and/or program management/process improvement experience
• Experience managing large programs within a complex matrixed organization
• Ideally, experience in working in the leading hospitals
• Ability to lead complex, cross-functional initiatives through influence
• Strong communication skills. Ability to comfortably lead meetings with mid/senior-level management
• Desired business understanding of the health care industry and health plan economics, including value-based agreements
• Strong analytical skills and ability to manage high performing teams

Onsite roles require full-time presence in the company’s facilities.
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