GE HealthCare Top Account Manager 

Remote, Remote 

24094950

Roles & Responsibilities:

• Act and be the main owner of assigned accounts
• Acct plan
• Develop strategic relationship with different levels of customer´s organization
• Map customer stakeholders (CXO, Clinical, OR, Services, sourcing...) and crossover internal stakeholders
• Maintain strategic agenda with C level of customers organization
• Understand deeply customers key drivers and objectives
• Ensure franchise financial deliverables
• Monitor investor report, connect proactive customer needs to potential GEHC's deliverables
• Map competition movements on these accounts and report internally to drive business discussion and actions as needed.
• Develop recurrent mechanism with customer (franchise view...)
• Articulate internally customer needs and be transparent to customer of GE´s real capabilities and deliverables
• Work in partnership and influence internal teams to synchronize delivery of customer requirements deliverables
• Responsible for fleet management, providing analysis of install base, lifecycle, equipment performance, analysis failures x competition and suggestion of improvement plans. Influences and pro-actively works in partnership with Services leadership to drive actions and solutions to customers
• Manages recurrent clinical agendas with main stakeholders
• Manages & keep track of customer metrics and raise actions as needed
• Report engagement of available tools to customer
• Past due accountability (collections escalation support with franchise view)
• ACOS/ Concession avoidance

Required Qualifications:

• Bachelor’s degree
• Previous Experience in Healthcare Market
• Experience in Commercial and Sales roles (more than 5 years)
• Strong Interpersonal skills (influencing teams and peers)
• Proactive in identifying upsell and cross sell opportunities
• Ability to measure impact and demonstrate ROI to the client, as well as interpret success metrics
• Oriented towards long term strategy
• Strong communication skills
• Highly organized and ability to prioritize
• English fluent

Skills

• Capability to work in an innovative and challenging scenario.
• Ability to design, lead and deliver new business models (connected to clients’ needs and GE´s strategy) driving profitable growth
• Adaptability and capacity to navigate well through changes
• Customer oriented profile
• Lean mindset

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.