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Nvidia Sales Operations Intern Customer Success - Summer 
United States, California 
240544285

01.12.2024

What you'll be doing:

  • Customer Sentiment Surveys: Develop and manage surveys to capture data on customer sentiment and happiness, including question design, metric selection, and establishing measurement cadence.

  • Data Collection & Analysis: Capture, analyze, and synthesize data from both quantitative and qualitative sources to build a comprehensive view of customer sentiment and identify improvement opportunities.

  • Insight Reporting: Present findings in a clear, actionable format for partners, highlighting recurring themes, priority areas, and opportunities to improve customer happiness and engagement.

What we need to see:

  • Currently pursuing a BS or MS degree in Marketing, Business, Data Science, Psychology, or a related field.

  • Strong analytical skills with a passion for understanding customer behavior.

  • Excellent interpersonal skills for conducting interviews and communicating insights.

  • Meticulous, organized, proactive, and able to work independently or as part of a team.

  • Opportunity to lead a critical customer success initiative with lasting impact.

  • Gain valuable experience in customer research, data analysis, and program management.

Ways to stand out from the crowd:

  • Prior experience crafting organizational surveys and measuring human behavior through qualitative and quantitative analysis within a corporate setting.

  • Academic research in customer or user behaviors.

  • Knowledge of GPUS, accelerated computing, and AI.

You will also be eligible for Intern