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Cisco Customer Delivery Consulting Engineer 
United States, Maryland 
239971203

03.07.2024

As a Route/Switch Network Consulting Engineer (NCE), you will help lead the effort to transform our customer's current and future network architecture. Specific tasks include but are not limited to:
* Create customer deliverable documentation including High Level Design (HLD), Low Level Design (LLD), and Acceptance Test Plan (ATP) for the entire Network portfolio
* Deliver design workshops and consultancy services
* Provide operations consulting
* Provide knowledge transfers to the customer's network operations staff
* Serve as an escalation point for critical issues
* Support architecture changes and implementations
* Data Center knowledge and support
Who You AreAs Route/Switch Network Consulting Engineer (NCE), you will meet the minimum requirements to be considered with the desired skills being a plus.Minimum Requirements:

* TS/SCI with Full Scope Polygraph (FSP) clearance
* 5-7 years relevant experience in networking; expertise in our route/switch solutions
* Cisco Certified Network Administrator (CCNA)/R&S, Cisco Certified Networking Professional (CCNP)/R&S, or Cisco Certified Internetwork Expert (CCIE) ® or equivalent skills (Routing/Switching)
* Ability to analyze networking services requirements
* In-depth knowledge of designing complex routing and switching networks
* Comprehensive understanding of all IP protocols
* Ability to conduct training and one-to-one mentoring concerning routing and switching technology
* Expertise with Cisco software features and functionalityDesired Skills:

* Be experienced delivering Cisco standard methodologies in the customer's infrastructure
* Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and troubleshooting of complex routing and switching network problems
* Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners
* Leverage strong communication, consulting and customer relationship skills to quickly create productive collaborations
* Can simplify analysis and present results clearly at all levels of the business - including at senior management team level
* Have the capacity to see and articulate a vision that inspires change
* Strong analytical and problem-solving skills with ability to troubleshoot technical problems
* Experience with Quality of Service (QoS) development and implementation
* Ability to multi-task, self-start, work in a fast-paced team environment and work independently

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