As a Trading Services Analyst within JP Morgan Chase, you will be immersed in a dynamic and inclusive work environment. Being a part of our professional team, you will experience a culture that values diversity and promotes open communication. Your pivotal role will involve delivering high-quality trading services with a focus on efficiency and accuracy. This role provides a unique opportunity for professional growth while making a significant contribution to our team's success.
Job responsibilities:
- Provide end-to-end trade flow support across all product channels globally.
- Monitor ongoing support needs to address changes and gaps.
- Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
- Ensure the accurate and timely escalation and resolution of all inquiries.
- Address ad hoc queries from operations, technology, and the front office.
- Facilitate training for new application users.
- Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.
Required qualifications, capabilities, and skills:
- At least 2 years of financial industry experience.
- Bachelor’s degree.
- In-depth knowledge of Excel, PowerPoint, and Internet technologies.
- Highly disciplined, self-starter with the ability to execute assignments independently.
- Team player with a strong work ethic and high level of professionalism.
- Attention to detail with superior written, verbal, and problem-solving skills.
- Excellent organizational and time management skills.
- Ability to communicate with all levels within the Line of Business.
- Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.