You’ll foster partnerships with developer communities, championing developer’s interests and translating their feedback into actionable product insights. With your strategic vision, our team will bring strong developer-first programs via developer portal, communities, and social media platforms.In this role, you will also be an organic developer evangelist and advocate – and bring the voice of developers to enhance future roadmaps and product strategy.Your ability to work independently is important, and you will rely upon your excellent communication and interpersonal skills to communicate opportunities internally and externally.This job requires no travel, though you may have to travel for team collaboration events.
Primary Job Responsibilities:
- Manage and Execute Community Strategy & Roadmap: Partner with leadership to develop a Community Strategy that allows us to expand into new developer communities & channels. Collaborate with engineers, designers, researchers, program managers, community managers and data team to bring innovative and delightful community features to life.
- Optimize conversion and build product growth loops: Improve conversion through our full funnel by optimizing the developer community experience that includes (not limited to) developer support via forums, FAQs, ticketing, or 3rd party platforms like Discord; developer learning via getting started materials via videos, quick start guides; developer adoption via incentives. Cater experiences to PayPal’s developer segments like freelancers, developer agencies, systems integrators, startups, and small-to-medium enterprises. Build new growth loops and accelerate our existing growth loops.
- Content Strategy: Expand developer engagement through SEO by capturing new and engaging existing developer segments in partnership with marketing, go-to-market, and product teams through optimizing or launching new landing pages and content. Measure usage of tactics like blogging, webinars, videos and determine best strategy to engage with developers.
- Analytics & Operations: Deeply understand analytics and performance of channels and provide weekly updates on key metrics and progress. Partner with commercial partners to oversee key growth operations (conversion funnel, paid spend, content development, etc).
- Manage diverse team: Lead a passionate developer community team of PMs & technical writers. Influence cross-functional teams, fostering collaboration and ensuring alignment across departments to achieve product objectives. Align with other product managers across Adobe to ensure a seamless, interconnected vision for our community platform.
- Experience with agile software development practices and principles preferred.
Additional Opportunities:
- Identify strategic partnership opportunities to grow our developer community: Influence the direction of our developer products by gathering insights from our developer community and speaking to developers. Present strategy and roadmap to senior leadership teams to inspire path-breaking solutions for developers.
- Lead partnerships with Engineering to build incubator, innovation, and accelerator programs - Partner with innovative software & solutions partners, including startups, to create transformative value for end customers. Develop frameworks to deploy inspiring demos, sample apps, and continuously improve the developer experience of our APIs and SDKs via social channels.
- Champion PayPal’s developer products in person and online - by presenting at conferences, writing technical tutorials, publishing articles and videos
Preferred Qualifications:
- Bachelor’s in Business, Marketing, Communications, Computer or related technical field
- 10+ years of Product Management experience
- Proven ability to lead, influence, and collaborate across cross-functional teams and departments to drive projects and initiatives forward.
- Fluency in English. Excellent verbal, written and interpersonal communication skills.
- A proactive mindset with a relentless drive to achieve and innovate.
- Experience in synthesizing multiple information sources into actionable recommendations. Proficiency in collecting, prioritizing, and responding to feedback from various sources, including the community, customers, cross-functional partners, competitors, and leadership.
Our Culture:
- We drive innovation with a diverse team: with offices around the globe, our Product team is dedicated to championing PayPal's core values of inclusion and innovation to empower all employees to learn and grow. Our diversity is our strength.
- We give back: Our PayPal Gives programs have a positive impact on the community and help to develop a culture around the act of giving back, one team, and growth.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
$107300 to $259600
Our Benefits:
Any general requests for consideration of your skills, please