Uber Sr Program Manager - US/C Scaled Sales 

United States, West Virginia 

237572399

About the role

As a Sr. Program Manager for the US&C Eats Scaled Sales team, you willandthat drive a scaled acquisition strategy for merchants across US/C. This role will work closely with cross-functional counterparts (i.e. Sales Ops, Merchant Ops, BPO’s, Finance, and other Ops verticals) to lead high-impact initiatives across the US & Canada while offering ownership and autonomy over your work.

• Operate a 100+ person sales org through our BPO network designed to drive merchant acquisition at scale
• Drive analysis on important strategic decisions and inform key business initiatives, including understanding the key levers to improve the experience and sentiment with Uber Eats.
• Design & execute high-impact initiatives that help scale Uber Eats’ merchant acquisition strategy.
• Improve operational performance by using a quantitative approach for issue identification, root cause analysis, and improvement rollouts.
• Build, define, lead, and improve business policy KPIs and sales metrics.
• Generate and distill insights into meaningful product, support, sales, and operational improvements.
• Be the subject matter expert for the best sales/operational practices acquired internally and externally.
• Communicate to senior regional leaders on projects and priorities; able to organize and lead effective meetings, collect and provides actionable feedback & communicate priorities and goals effectively

• Minimum 4 years of experience in operations, consulting, or sales function
• SQL and/or other programming language proficiency
• Advanced skills in Excel / Google Sheets
• Bachelor's degree or equivalent experience

• Advanced skills in Salesforce
• Experience with sales strategy or account management environment
• Experience building efficient processes that scale across a large organization
• Shown success in uncovering data to guide program-driven decisions
• Self-motivated with a strong affinity for strategic problem solving and driving action
• Strong communication skills and ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers
• Strong project management experience
• Ability to thrive in a fast-paced and ambiguous environment
• Strong verbal and written communication skills
• Ability to use data to inform and support critical decisions

For Chicago, IL-based roles: The base salary range for this role is USD$112,000 per year - USD$124,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.

For Washington, DC-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.