When Values are made explicit, they provide clarity on what “good” looks like. And when they are shared, they build unity in a group. They build culture.
- We obsess about adding value for our customers- guests, partners, colleagues- to make it easier for everyone to experience the world.
- Own it.We deliver on our promises, make informed decisions and prioritize to get the important things done today.
- Learn forever.We are resilient, take time to reflect, and seek to learn– from colleagues, from the outside world and from our failures.
- Succeed together.We celebrate team success, through making connections, building trust and valuing the diverse perspectives of others.
- Do the right thing.
The main objectives for the HoBT of will be:
- Lead transformation: Conduct regular analysis to ensure program is focused on delivering maximum value and that initiative executives and owners are accountable to deliver on commitments
- Make decisions: Make prompt and effective decisions, evaluate trade-offs across the program and escalate critical decisions to Sponsor when relevant
- Report progress and run governance: Run weekly Transformation program meetings; Report to Executive Committee on a regular basis
- Resourcing: Play a key role in ensuring owners have/maintain the skills to lead initiatives and search new talent with the required capabilities for selected initiatives
Key Responsibilities:
- Represent the Transformation Program to the leadership team;
- Develop, along with the leadership team, the program priorities and roadmap;
- Mobilize and coach executives and resources and hold the various stakeholders accountable for delivering on their initiatives;
- Drive an effective partnership and collaboration with all resources that are supporting the program;
- Ensure that the executive sponsor is apprised on the status of the program in a timely and accurate fashion;
- Work within the approved governance structure to ensure coordination and alignment of the individual strategic initiatives with one another, as well as with the overall program;
- Secure sponsorship of the initiating sponsor and other key executives, as required, for the success of the program;
- Maintain a broad focus on the overall program, the intended business outcomes,and the progress toward those outcomes;
- Ensure that execution risks are surfaced early, and that risk mitigation is both planned and executed in a timely fashion;
- Achieve the intended business results of the program. This is a shared responsibility with the program initiating and sustaining sponsors;
- Acts as a‘change leader’ role model in all interactions.
Ideal Experience & Skills:
- Bachelor’s degree in computer science, or computer engineering. Masters or advanced degree is preferred;
- Experience working in a fast-paced and results-oriented environment, diligence mindset and ability to charge forward, remaining calm yet strong under fire;
- Provenability to develop and execute enterprise-level strategy resulting in material business improvement;
- A track record of building strong, trust-based counselling relationships with senior executives;
- Broad business experience in multiple functions (a strong cross-functional background) including:
- Strong operational background: operations leadership and experience of working with front-line employees;
- Financial acumen: P&L, cash, working capital, CAPEX.
Required Capabilities:
- The program is complex and broad-ranging. An ability to abstract and to see and present the big picture is critical. This includes the ability to help others see their part in the context of the overall design and requires excellent planning skills.
- The program must be sold to the business community. The HoBT of must be an effective influencer and possess strong business acumen to represent the impact and benefits of the program in business terms.
- Once planned, the components of the project must be tracked and managed. Ability to manage many moving parts is required, and in particular, the ability to facilitate and lead an accelerated program cadence
- The HoBT of must be able to maintain an independent and unbiased perspective across progress and issues.
- The analytic side of the program requires a leader who can quickly evaluate initiatives value to bottom line and is a forward thinker who uses the experience gained to-date to see the way ahead for the project.
- Progress will not come without issues, and skilled conflict management and political savvy will be required.
- The HoBT of will involve a large number of people. The HoBT must be strong, able to communicate the vision and the plans, create the accountability required to drive results, build a strong team, and lead this team through successful execution.
- Last, but definitely not least, this individual must be a leader. The HoBT will be a figurehead and act as a role model for the transformation team, the sponsors, and the executive group.
Other Personal Characteristics:
- Character traits: open mind, learning attitude, transparent behavior, positive, overachiever, strong communicator, proactive and collaborative;
- Strategic thinker yet focused on execution; able to roll up sleeves to get things done;
- Able to function in a fast-moving entrepreneurial environment;
- Datadriven, experimental, ready to learn and open to change;
- Keep the customer at the centre of everything you do;
- Good cultural and organizational sensitivity;
- Committed to building a diverse, inclusive work environment.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
