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Citi Group Cross-disciplinary Controls Lead Analyst - C13 SINGAPORE Singapore, Singapore 236562918
01.04.2025
AtCiti, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
- We empower our employees to manage their financial well-being and help them plan for the future
Responsibilities:
- Responsible for managing and supporting multiple supervision related programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
- Works closely with business partners or second line partners on findings and makes recommendations on improving practices.
- Develops supervision related procedural implementation and change management process with relevant stakeholders.
- Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
- Conducts internal testing of dispute processes to ensure control.
- Monitors exceptions to dispute policy and identifies drivers of exceptions.
- Leverages data to examine impacts to Customer Experience and Regulatory breaks.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years relevant work experience in Controls or Supervision related scope
- MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
- Consistently demonstrates clear and concise written and verbal communication skills
- Effective organizational influencing skills required.
- Third party vendor management preferred. Demonstrated ability to lead global team efforts
- Excellent problem solving skills Ability to see the big pictures with high attention to critical details
- Demonstrated ability to develop and implement strategy and process improvement initiatives.
Education:
- Bachelor’s/University degree or equivalent experience, potentially Masters degree
Time Type:
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