This job acts as a thought partner, using specialized expertise to identify issues and recommend best practices. They lead functional projects that enhance business processes, analyze business trends, and engage with clients to develop tailored solutions. Continuous improvement of processes within the function is a key focus.
Essential Responsibilities:
- Actively participate in the technical discovery phase with customers to understand their needs and requirements.
- Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
- Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.
- Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
- Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed.
Minimum Qualifications:
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
- At least 5 years of experience working directly with large enterprise clients is preferred.
- Industry experience with payments, merchant services, e-commerce, and/or retail.
- Working knowledge of API and web technologies (REST, GraphQL, JavaScript).
- Strongrelationship-buildingskills with internal and external partners and a passion for collaborating on complex projects in a team environment.
- Excellent written and oral communication skills in English. Comfortable presenting to C-level executive audiences.
- BS/BA or foreign equivalent in Business Information Systems, Computer Science, Engineering, or similar is preferred.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $111,500 to $191,950
Our Benefits:
Any general requests for consideration of your skills, please