SAP SAP Concur - Audit Services Processor 

India, Karnataka, Bengaluru 

235802360

What you'll do

The Audit services Processor is responsible for invoice capture, receipt handling and auditing activities. This will be accomplished through on-line viewing of images related to expense reports and invoice documents. The key duties will include: on-boarding/terming of clients for these services, supporting client requests, auditing of expense reports, validation of captured client data and monitoring monthly metrics.

Responsibilities:

· Index and identify the required fields to be data captured and validated for each individual invoice or expense report.

· Review the dialing monitoring to identify any activity that did not successfully upload to the client’s invoice process.

· Quality check documentation by reviewing the audit and invoices processed for image quality, accuracy of date capture fields and audit results.

· Produce individual metric reports based on information gathered during these activities daily.

· Provide feedback to Management on effectiveness of these services for each client, and/or suggestions for improvements.

· Participate in the documentation integrity and reference prepared documentation to solve client requests.

· Perform all other tasks as assigned by Management.

· Be aware of, and comply with, all corporate policies.

Job Specific Specialized Knowledge & Skills:

· Excellent written and verbal communication skills

· Ability to work in a fast-paced environment, handling multiple priorities

· Must be detail-oriented and accurate

· Must possess good number aptitude and reconciliation skills

· Ability to set priorities, meet deadlines and work independently

· Open to Change

Critical Performance Competencies

· Accountability

· Interpersonal

· Decisiveness/Judgement

· Communication and influence

· Teamwork

· Stress Management

· Analytical Skills

· Adaptability/Flexibility

· Process Management/Quality

· Motivation

Value Competencies

· Displays passion for & Responsibility to the customer

· Hires, Develops & rewards great people

· Displays leadership through innovation in everything you do

· Displays a passion for what you do and drive to improve

· Displays a relentless commitment to win

· Displays personal & corporate integrity

You will be responsible for verifying client invoices and auditing client expense reports. Also, you will assist with SAP Concur application support through technical troubleshooting, navigational “how to” guidance, and education about the SAP Concur application.