Fortinet Sales Administrator - 

Singapore 

234779877

Responsibilities:

• Single point of contact for partners/customers when reps are busy with customers (message-taking and provide simple information, manage sales agendas).
• Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
• Deal with SPR/ITF requests.
• Follow-up of SQL requests.
• Manage point-of-sale processes.
• Update customer records in the company database as required.
• Call customers/partners to invite them to particular events and follow-up, make appointments for the sales when appropriate.
• Accurately describe basic product features and benefits.
• Follow all company’s policies and procedures.

Requirements:

• 10+ years’ sales support experience.
• Strong knowledge of MS Office suite.
• Proficiency in Salesforce platform.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Solid communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.
• Ability to prioritize and meet deadlines in a fast-paced corporate environment.