Capital One Sr Communications Associate Field Facing - Business Cards & Payments 

United States, Virginia, Richmond 

234387231

Sr. Communications Associate, Field Facing - Business Cards & Payments

Senior Associate

Richmond, VA - Hybrid

Reports to:Communications Manager

group, you will find a culture that expects and rewards excellence.

Responsibilities:

• Creating and executing communications strategies to support our internal client needs across all communications channels, including customer facing communications.

• Copywriting and designing for both employee and customer-facing communications materials to adapt mass media Marketing campaigns for Field Sales Associate customer-facing materials across multiple channels.

• Working with partner teams to create talking points, emails and written materials for news, updates and information, including Field Optimization, Marketing, Underwriting, Risk, Tech, Design and other lines of business across Capital One.

• Supporting communications for events including Town Halls, Team Meetings, and Strategic Client Development events, and others.

• Developing and planning a range of Field team communications, and helping to manage the flow of communications traffic through internal processes.

• Implementing processes and procedures to enable efficient, cross-functional, multi-site work.

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 3 years of experience in communications or marketing

• At least 2 years of experience in multi-channel copywriting and design

Preferred Qualifications:

• 1+ years of experience in financial services or retail industries

• 1+ years of Social or Interactive channel content development experience

• 1+ years Video Recording or Editing experience

• 1+ years of Adobe Graphic Design experience

Richmond, VA: $78,400 - $89,500 for Sr. Communications AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.