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Apple Software Application Support Engineer India, Telangana, Hyderabad 233174320
25.07.2024
Minimum Qualifications
- 2-6 years of software engineering experience in a large-scale environment, of which at least 2 years focused on Application Support Engineering.
- Skills and experience in monitoring, alerting, fault analysis, and automation.
- Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment.
- Analytical thinker who thrives on data collection, analysis, and strategic decision-making based on quantitative results.
- Strong troubleshooting, problem-solving and critical thinking skills to solve complex problems with innovative solutions. Experience in RCA of technical issues.
- Strong teammate who furthers collaboration; Excellent interpersonal skills
- Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams.
- Coding knowledge in Java, Scala and frameworks related to Java
- Good knowledge of RDBMS, PL/SQL and noSql
- Good knowledge of Unix Shell Scripting
- Working experience on cloud infra, like AWS
- Experience with one or more - Splunk, monitoring tools, APM & observability
Preferred Qualifications
- Bachelors degree or higher in Computer Science or related field
- Support experience with eCommerce platform is a plus
- Exposure to Incident and Problem Management processes is a plus.
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