HP CBA Migration & Invoicing MDS 

Romania, Bucharest 

232741780

CBA Migration & Invoicing MDS

Responsibilities

• Manages the operational business relationship with mid-sized to large accounts while supporting project and account teams in designing customer solutions and optimizing operational processes.
• Analyzes account financials to develop financial strategies to maximize profitability and ROI for both the organization and the customer.
• Acts as a point of contact for customers and/or partners for operational issues, concerns, and escalations.
• Identifies process gaps, advocates for process improvements, and implements changes to enhance operational efficiency and customer satisfaction.
• Prepares presentations and reports for senior management and key stakeholders, outlining the status of strategic accounts, financial performance, and operational excellence initiatives.
• Participates in negotiations for contracts and agreements with key customers or partners
• Develops strategies for gathering, analyzing, and acting on customer feedback to improve customer satisfaction and loyalty.
• Identifies and manages risks associated with customer accounts and operational processes to ensure business continuity.
• Stays updated with the latest industry trends and technological advancements while guiding junior team members in navigating day-to-day challenges.

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline
• Typically has 4-7 years of work experience, preferably in account management, business development, supply chain, customer service, or a related field

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sales Operations

Full time

No shift premium (Romania)

-

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.